Data Controller

The data controller for personal data collected through this website is:

Florenz Exklusiv GmbH
Seehofstraße 24, 60594 Frankfurt am Main, Germany
Managing Director: Fedeli Giampaolo
Amtsgericht Frankfurt HRB 39678
Email: info@florenz-exklusiv.de

Types of Data Collected

Personal data collected by this website, either directly or through third parties, may include: browsing data (IP address, browser type, operating system, pages visited, date and time of access), data voluntarily provided by the user via the contact form (first name, last name, email address, phone number, message content), and any data collected through cookies and similar technologies, as described in our Cookie Policy.

Failure to provide certain mandatory data via the contact form may make it impossible for us to respond to your request.

Purposes and Legal Basis for Processing

User data is collected to allow us to provide our services, as well as for the following purposes: managing contact requests and communications with the user, technical operation and security of the website, and compliance with any applicable legal or contractual obligations.

Depending on the case, processing is based on the user's consent, the performance of pre-contractual or contractual measures requested by the user, compliance with a legal obligation to which the controller is subject, or the controller's legitimate interest in ensuring the proper functioning and security of the website.

How Data Is Processed

The controller adopts appropriate security measures to prevent unauthorised access, disclosure, alteration or destruction of personal data. Processing is carried out using IT and/or telematic tools, with organisational and logical methods strictly related to the purposes indicated, by authorised personnel or by persons engaged in occasional maintenance operations.

Cookies and Similar Technologies

This website uses technical cookies and, subject to user consent, statistics and third-party cookies. For detailed information on which cookies are used, their duration and how to manage your preferences, please see our Cookie Policy.

Third-Party Services

To operate this website, we rely on a number of external service providers, who may process data on our behalf or as independent controllers, including: the website's hosting provider, the cookie consent management service (Real Cookie Banner), and any font or icon libraries loaded from external CDNs. Each of these providers processes data in accordance with its own privacy policy.

Note for Elvio: this section should be completed with the exact, final list of plugins/services actually installed on the site (e.g. hosting provider, any email service used for the contact form) before publishing.

Data Transfer Outside the EU/EEA

Some of the third-party service providers listed above may process data outside the European Economic Area. In such cases, the transfer takes place on the basis of adequate safeguards required by applicable law, such as standard contractual clauses approved by the European Commission or adequacy decisions.

Data Retention Period

Personal data is retained for the time strictly necessary to achieve the purposes for which it was collected, unless a longer retention period is required by law (for example, for tax or accounting purposes). Data collected via the contact form is retained for the time necessary to handle the request and, subsequently, for the potential establishment, exercise or defence of a legal claim.

Your Rights

As a data subject, you have the right to request at any time, within the limits and under the conditions set out in applicable data protection law:

• access to your personal data;
• rectification of inaccurate or incomplete data;
• erasure of your data ("right to be forgotten"), in the cases provided by law;
• restriction of processing;
• data portability;
• objection to processing, in particular where based on legitimate interest;
• withdrawal of consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

You also have the right to lodge a complaint with a competent data protection supervisory authority if you believe that the processing of your data infringes applicable law.

To exercise your rights, you can contact us at any time using the details in the Contact section below.

Changes to This Policy

The controller reserves the right to make changes to this privacy policy at any time, notifying users on this page. Please check this page regularly, referring to the last-updated date shown at the bottom.

This privacy policy was last updated on August 3, 2026.